Mobile apps are quickly replacing online shopping as the leading choice for consumers looking for their next purchase. They are convenient, easy to use, and fun to browse through if they are created right. Yet, with so many app experiences out there, it is in the best interests of the company to get to know consumers’ wants and wishes from the app experience, and this guide has the top things to watch out for.
A Good Time
If people don’t enjoy using the app, they won’t continue engaging. It really is that simple. Does your app provide enough engagement tactics to create a long-lasting consumer relationship? Consider the answer carefully, because it matters.
People want an app that they can use without much effort, and one that works with them during the browsing experience. If you are able to tick this box, that is half the battle already won. An app that connects with the user because it is intuitive and consumer-friendly will always come out on top compared to one that does not.
Straightforward Payment Experiences
What is the most positive thing you can do for the viability of your app? Create a positive payment experience, of course. If the main agenda is to boost sales and provide an easier way for shoppers to buy what they need on a convenient platform, then it is imperative that the payment options are as straightforward and inclusive as possible. Include all the most subscribed to third party payment options like PayPal, and the standard ones too such as card payment (both debit and credit).
An app that takes you on a wild goose chase to find what you need is not one that will stay gain popularity or even retain users. Anyone who downloads an app for consumer purposes needs an experience that is simple and considerate of their time. That means, no hard-to-find categories and ensuring people are able to swipe back one-handed while they’re scrolling in bed.
The app must also be secure, because this is a primary concern for consumers. This means providing reassurance that their personal details won’t be passed on to third-party proprietors and also that the payment portals are completely encrypted and protective too.
The best apps are easy to spot when they’ve been created by the best mobile app development agency. That is because an app design agency like us always deliver on one of the biggest consumer requirements, which is an app that won’t glitch and works quickly. Glitches and malfunctions happen, but with professional grade quality assurance tests from top mobile app developers in the UK, and regular updates schedules, these problems can be virtually eliminated.
So, what do consumers want from the mobile app experience? An app that performs well, is easy to use and keeps users engaged throughout. Regardless of whether they are buying something, browsing, or planning a future purchase, mobile app users are more likely to quit and uninstall when it doesn’t live up to their expectations.